1. The security of the user data is the top priority
ANBA Home AG fully respects the privacy of all users of the website or online store (hereinafter referred to as "the customer" or "the customers"). These data protection conditions constitute the basis for the processing of personal data and provide information on the type of user data collected from customers by ANBA Home AG, how ANBA Home AG uses this data and what rights customers are entitled to. ANBA Home AG complies with the applicable data protection laws and processes the personal data solely for the purposes for which the data were transmitted.
2. Type and purpose of the collected data
Processing of personal data includes any handling of personal data, such as collecting, using, storing, disclosing, transmitting or deleting the data.
ANBA Home AG collects personal data automatically when the customer interacts with the website or uses the online store. In addition, personal data is collected automatically or manually, which a customer provides (e.g. by contacting us, creating a user profile or customer account).
2.1 Data that are collected automatically
During a visit to the website of ANBA Home AG, statistical visitor data are automatically collected about which parts of the web site are visited by the customer. Each time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, the customer's IP address, the date and time of the access, the browser used, the operating system, the amount of data transferred and the requesting provider (access data) and documents the access. In this context, it is partly necessary that so-called cookies (cf. item 4 below) are used.
This access data is evaluated exclusively for the purpose of ensuring failure-free operation of the site and improving our offering.
2.2 Data, in case of interaction with ANBA Home AG, for contract execution, contacting and opening of a customer account
ANBA Home AG does not automatically collect personal data of the customers, such as the name, address, telephone number or e-mail address.
On the contrary, personal data of customers are collected if a customer voluntarily provides them in the context of an order or when contacting ANBA Home AG (e.g. via contact form or e-mail). Mandatory fields are marked as such, since ANBA Home AG requires the data in these cases to process the contract or to process the contact and without their information the order or the contact can not be sent. Which data are collected can be seen from the respective input forms.
If a customer decides to register for a customer account, ANBA Home AG will use the personal data for the purpose of opening the customer account. The mandatory information requested during registration must be provided in their entirety, otherwise ANBA Home AG may reject the registration. ANBA Home AG uses the collected personal data only for the purpose of using the online store or the respective offer or service for which the customer has registered. In addition, ANBA Home AG may use the customer's e-mail address to inform the customer of important changes, for example in the scope of the offer, or in the event of technically necessary amendments.
After complete execution of the contract or after deletion of the customer account, the customer's data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless the customer has expressly consented to further use of the data or ANBA Home AG reserves the right to use data beyond this, which is permitted by law. The deletion of the customer account is possible at any time and can be done either by sending a message to the contact details given below (see section 9 below) or via a function provided for this purpose in the customer account.
3. Legal basis for the collection and processing of personal data
The legal basis for the collection and processing of the customer's personal data depends in each individual case on the purpose of the data processing. In consideration are namely:
the protection of the legitimate interests of ANBA Home AG, provided that the interests of the customer or fundamental rights or liberties are not unreasonably impaired;
the establishment or performance of a contract; or
Some of the cookies used by ANBA Home AG are deleted after the end of the browser session, i.e. after closing the web browser (so-called session cookies). Other cookies remain on the end device and enable ANBA Home AG to recognize the customer's web browser during the next visit (so-called persistent cookies). The duration of saving can be taken from the overview in the cookie settings of the web browser.
Most web browsers automatically accept such cookies, but web browsers can be configured not to accept or save cookies. However, when cookies are disabled, the functionality of the website may be limited. For details, please refer to the operating instructions or the help function of the web browser.
Use of the data
The anonymized data, which is collected by cookies when the arseptum website is visited, can be used for web analysis purposes, for the optimization of the website and for performance measurement. ANBA Home AG may use third-party providers for this purpose, some of which have their own data protection regulations over which ANBA Home AG has no influence.
ANBA Home AG uses functions of the following web analysis services:
Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google analyzes the use of the website in order to compile reports on website activities and to provide ANBA Home AG with further services related to website and internet use. The IP address transmitted by the customer's web browser as part of Google Analytics is not merged with other Google data.
The information generated by cookies about the use of the website is usually transferred to a Google server in the USA and saved there. Google complies with the data protection provisions of the "Swiss-U.S. Privacy Shield" agreement and has registered with the U.S. Department of Commerce for the "Swiss-U.S. Privacy Shield" (for information on the Swiss-U.S. Privacy Shield, please visit https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs).
Google AdWords and Google Conversion-Tracking
Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
In the context of Google AdWords, ANBA Home AG uses the so-called conversion tracking. When the customer clicks on an ad placed by Google, a cookie is set for conversion tracking. These cookies lose their validity after 30 days at the latest and are not used to identify the customer. If the customer visits ANBA Home AG's website and the cookie has not yet expired, Google and ANBA Home AG can recognize that the customer clicked on the ad and was redirected to this page.
ANBA Home AG receives from Google the total number of users who clicked on the ad and were redirected to a website tagged with a conversion tracking tag. However, ANBA Home AG does not receive any information with which the customer can be personally identified.
Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
ANBA Home AG uses Google Maps for the visual display of geographical information. When using Google Maps, Google transmits or processes data about the use of the Maps functions by website visitors, which may include in particular the IP address and location data. ANBA Home AG has no influence on this data processing.
As far as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the "Swiss-U.S. Privacy Shield".
In order to deactivate the Google Maps service and thus prevent data transmission to Google, a customer must deactivate the Java Script function in the web browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
ANBA Home AG may use social media plugins from social networks such as Facebook, Instagram or Twitter on the website.
When the customer accesses a website that contains such a plugin, the web browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to the web browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that the customer's web browser has called up the corresponding ANBA Home AG website, even if the customer does not have a profile with the corresponding social network or is not currently logged in. This information (including the IP address) is transmitted by the customer's web browser directly to a server of the respective provider (possibly in the USA) and stored there. If the customer is logged into one of the services, the providers of the social network can directly assign the visit to the website of ANBA Home AG to the profile in the respective social network. If the customer interacts with the plugins, for example by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the providers and stored there. The information is also published on the social network and displayed there to the customer's contacts.
Such social networking platforms have their own data protection regulations over which ANBA Home AG has no influence.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages, as well as a contact option and the relevant rights of the customers and setting options for the protection of privacy can be found in the data protection notices of the providers:
If the customer does not want any of these plugins to be loaded, it is recommended to log out of the corresponding social networks. Furthermore, various web browsers can be set or supplemented with add-ons (e.g. Facebook blocker) so that the social media plugins are not loaded.
If the customer wishes to receive a newsletter offered by ANBA Home AG, ANBA Home AG requires an e-mail address of the customer and other information that allows the verification that the customer is the owner of the specified e-mail address and agrees to receive the newsletter (so-called "double-opt-in" procedure). If the customer wishes to subscribe to a newsletter as a registered customer, he can give consent to this at the time of registration or later via the registration function in the customer account.
With the newsletter, the customer regularly receives recommendations and offers that might interest him. For this purpose, ANBA Home AG collects and processes personal data regarding the customer's usage behavior on the website, orders placed with ANBA Home AG, and how the customer uses the newsletter (e.g. whether the newsletter is opened or which web URL links are clicked on). ANBA Home AG may evaluate this data for statistical purposes in order to adapt the content of the newsletters better to the interests of the customers.
The processing of the personal data entered in the newsletter registration form is based on the consent of the customer, which the customer can withdraw at any time for the future. The withdrawal takes place either via the "unsubscribe" link in the newsletter, written notification by the customer to ANBA Home AG at the address listed below or the unsubscribe in the customer account. ANBA Home AG uses the collected personal data for the content design and the dispatch of the newsletter. No data will be forwarded to third parties for their own (advertising) purposes.
ANBA Home AG saves the personal data provided by the customer for the purpose of receiving the newsletter until the customer unsubscribes from the newsletter.
6. Disclosure of your data
ANBA Home AG will not disclose the personal data of customers to third parties. The exception to this is if the customer has agreed to the disclosure of the data to companies that are not affiliated with ANBA Home AG or if ANBA Home AG is required to do so by law, by the authorities or by a court of justice. Furthermore, if service providers who support ANBA Home AG in data processing, website administration or in any other way, as well as in the provision of the products and services requested by the customer, are involved (e.g. package or newsletter delivery service providers). These third parties are required to maintain the same level of security and data protection as ANBA Home AG.
7. Data security
Unfortunately, the transmission of data via the Internet is not absolutely secure. ANBA Home AG works with service providers and internet providers who take appropriate technical and organizational security precautions to protect the personal data of customers. However, ANBA Home AG cannot guarantee the security of the data transmitted by the customer. Any data transmission is therefore at your own risk.
8. Your information and withdrawal rights
Of course, every customer is free to inform ANBA Home AG at any time - for example in an e-mail - that the personal data should not be used for contact purposes in the future. Also the participation in the special services of the arseptum website, such as the newsletter service, can be revoked at any time.
In addition, it is possible to obtain information on the processing of the data or to request a copy of the personal data collected via the arseptum website.
ANBA Home AG
10. Final clauses
Should individual provisions or parts of these data protection terms and conditions prove to be void or ineffective, this shall not affect the validity of the remaining data protection terms and conditions.
The legal venue and the applicable law shall be governed by the GTC.